Question 1

What types of cleaning services do you offer?

Accepted Answer

We offer flexible weekly and bi-monthly cleaning services designed to keep your home consistently fresh and spotless. For those transitioning into or out of a home, our detailed move-in and move-out cleanings ensure every corner is thoroughly cleaned and ready for the next chapter. We also specialize in professional cleaning for Airbnb and Vrbo properties, delivering immaculate, guest-ready spaces with every visit. No matter the service, our team is committed to meeting the unique needs of each client with care, reliability, and attention to detail.

Question 2

What areas do you service?

Accepted Answer

Our dedicated team proudly serves residents throughout Palm Beach County, providing reliable, local cleaning services you can trust. From Jupiter to West Palm Beach and the surrounding communities, we tailor our services to meet your specific needs and preferences. If you’re unsure whether we service your area or have any questions, we’re always happy to help—simply reach out to us for more information.

Question 3

How much is my service going to cost?

Accepted Answer

We understand that pricing is an important consideration when choosing a cleaning service. The cost of your service will depend on several factors, including the type of cleaning you need, the size and complexity of the job, and any custom requests. We’re committed to clear, transparent pricing—before any work begins, you’ll receive a detailed quote outlining all costs, with no surprises.
For a personalized estimate, we invite you to contact our team and share your specific needs. We’re proud to offer competitive rates while consistently delivering high-quality, dependable service.

Question 4

Do I need to provide any cleaning supplies or equipment?

Accepted Answer

We take pride in providing a truly comprehensive and hassle-free cleaning experience. There’s no need for you to supply any equipment or products—our experienced team arrives fully prepared with all necessary tools and high-quality cleaning solutions, including vacuums, mops, and specialized cleaners and disinfectants. Our goal is to make the entire process seamless and stress-free, allowing you to enjoy a clean, healthy environment without any added effort.

Question 5

Can I schedule a consultation before scheduling a service?

Accepted Answer

We believe great service starts with truly understanding your needs. That’s why we offer complimentary consultations to discuss your expectations and tailor our services specifically to you before scheduling any work. During your consultation, our experienced team will take the time to assess your needs, answer your questions, and recommend the most appropriate services for your home or property. This approach allows us to set clear expectations and ensure your complete satisfaction from the very beginning.
To schedule your consultation, please contact us through our website or give us a call—we look forward to working with you and providing exceptional service.

Question 6

How do I pay once the service is complete?

Accepted Answer

We aim to make the payment process simple and convenient for our clients. Once your service is complete, you may choose from several payment options, including cash, Zelle, or Venmo, for a secure and hassle-free transaction. Our team will provide all payment details at the time of service, allowing you to select the method that works best for you.
If you have any questions or need assistance with payment, please don’t hesitate to reach out. Your satisfaction matters to us, and we’re committed to ensuring a smooth, straightforward experience from start to finish.

Question 7

What if I need to cancel or reschedule a service?

Accepted Answer

We understand that schedules can change, and we’re happy to offer a flexible cancellation and rescheduling policy to accommodate your needs. If you need to cancel or reschedule your service, we kindly ask that you notify us at least 24 hours in advance. This allows us to adjust our schedule and offer the appointment to another client.
You may contact us by phone at 561-303-5739 or by email at ecofriendlyclean.co@gmail.com. We truly appreciate your understanding and cooperation, and we remain committed to providing dependable, high-quality service to every client.

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